Policies

Reservation Policies for Cozy cove waterfront resort llc Updated: 11/19/2022
     
For our mutual protection, ALL reservations require the following deposits.
Cottages: 1, 2, & 3 – $150.00 Cottages: 4, 5, 6, 7A, 7B, 11, 14, 15, & 16 – $350.00
Cottages: 8, 9, 10, & 12 – $550.00 Pontoons/Fishing Boats – $100.00
Cabins/Boats booked within 30 days of check-in require immediate deposit upon booking and will NOT result in a refund if cancelled. Cabin rates are subject to a 6% state tax, 3% county lodging fee, and 1% state transient room fee. Boat rentals are SUBJECT TO a 6% state tax. Deposits will be refunded minus any bank and/or credit card fees if cancellation is more than 60 days before rental. Deposits will NOT be refunded if cancellation is within 60 days of rental. Any reservation without a deposit will be subject to cancellation without notice. There is a 3% convenience fee on all credit/debit cards.
Guests are held responsible for every day of their reservation, if you arrive late or depart early we must charge you for those days. All guests must register at the office upon arrival. If you require an after hours check in, please let us know so we can make adequate arrangements. We will require a current credit card on file. 
All reservations requiring a boat slip must be registered and assigned at the office prior to launch. We guarantee one covered boat slip per cabin. Additional slips will be given upon availability. Banking boats on the shoreline is not allowed on the property.
Every Precaution has been taken to provide a safe facility for your use therefore, we cannot be held responsible for fire, theft, accident, or injury to guests or vehicles. If you find non-working, damaged or broken items, please alert us ASAP so we can address and restore them to their proper condition. We are not responsible for injuries from wildlife.
Pet Policy: Pets allowed with management approval, pet fee for additional cleaning: $75.00 for the 1st pet and $25.00 for each additional pet. We ask that you are respectful of others and clean up after your pet. We also ask that when leaving a pet unattended in a cabin that you make arrangements to check in on them for their safety and to avoid damages to cabins. Pets must be leashed on resort property. Renter is responsible for any damages caused by pet. 2 pet max.
Check-in is 3 pm* or later, check-out is 9 am. * Note: check in begins at the listed time but is not guaranteed. We ask that guests do not arrive early as we need the small amount of time we have to prepare for your arrival. Late check outs are subject to additional charges to the card on file. Check out procedures can be found in cabin.
We ask that guests leave their cabins in the same general condition as it was found. Departure responsibilities include: Kitchen items (dishes, cookware, refrigerators etc.) are clean. All trash is disposed of in the provided containers outside. Large pieces of furniture moved during your stay must be returned to its original place. We ask that items that are traded, loaned etc. to other cabins be returned to its original cabin. Fees up to $150 will be charged to card on file if this policy is not met. 
Boat Renters are responsible for any articles damaged, missing, or broken including the boat itself. Early returns and late pickups will not result in any type of refund. Boat rentals are during daylight hours ONLY for guests staying at resort. Boat rentals to the public are from 8:00AM to 4:00 PM. Upon arrival, renters are required to read and sign a rental agreement form before use of the boat is allowed. Renter is responsible for gas used during rental. Renter must be at least 21 years old. No refunds for weather. 
 All vehicles must be operated by adults while on resort property. Quiet time is 11:00PM and will be enforced.                                 
Failure to comply with these guidelines, misuse of the cabins/boats, and negligent conditions and/or damages will result in additional charges along with cancellation of the reservation. Cozy Cove is a privately owned business, reservations are required to use it’s facilities.                                   
Renters must be respectful of other RENTERS; violation of this policy will result in cancellation of reservation without refund.
Speed Limit is 5 MPH
Quiet Time is 11:00PM
(Call 270-354-8168 to report excessive noise)